U77u Privacy Policy — Your Data Is Safe With Us

u77u A trusted online gaming platform in Bangladesh that places the highest importance on user privacy. This privacy policy explains what information we collect, how it is used, and the steps we take to keep your data safe.

This Policy u77u's website, mobile version, app, and all associated digital services. This policy takes effect the moment you register on our platform or begin using our services for the first time.

This Privacy Policy, together with our Terms and Conditions And Responsible Gaming Policymust be read together with the other two documents, which collectively form u77u's complete service agreement.

u77u Two types of data are collected from you — information you provide directly and information collected automatically.

Information Provided Directly:

Automatically Collected Information:

• IP address and device information (operating system, browser).
• Login time, session duration, and gaming history.
• Transaction records (deposits, withdrawals, and betting history).
• Information collected through cookies and similar tracking technologies.
• Records of support chat and email communications.

u77u Your data is used only for specific, legitimate purposes. No data is used unnecessarily.

• Account Management: To handle registration, login, identity verification, and account security.
• Transaction Processing: To process deposits, withdrawals, and bonus payouts.
• Customer Support: To resolve your complaints and queries promptly.
• Security Monitoring: To prevent fraud, money laundering, and illegal activity.
• Legal Compliance: To comply with applicable laws and regulatory authority guidelines.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To send important updates, promotions, and security alerts.
• Responsible Gaming: To detect excessive gaming and provide appropriate support.

u77u Your data is never sold or shared with third parties for advertising purposes. Data may be shared only in the limited circumstances outlined below:

• Payment Provider: Payment processors such as Mobile Banking, Nagad, and Rocket — solely to process transactions.
• Technology Partner: With cloud and security service providers essential to platform operations, all of whom are bound by strict confidentiality agreements.
• Game Providers: Minimum data required to operate specific games.
• Legal Obligation: In response to a court order, government directive, or valid request from a law enforcement authority.
• Business Transfer: In the event of a company merger or acquisition, you will be notified in advance.

All Third-Party Partners GDPR-compliant data protection policies. We regularly verify their compliance.

u77u Cookies are used to enhance your browsing experience and maintain platform functionality. Learn more about the different types of cookies below:

We also use the following tracking technologies:

u77u Industry-leading technology is used to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protecting servers from cyberattacks.
• Encrypted Database: Stored data is protected with AES-256 encryption.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Limited Access Policy: Only authorized personnel may access specific data.
• Data Backup: Regular encrypted backups are stored on secure servers.
• Incident Response Plan: We commit to notifying users within 72 hours in the event of any data breach.

u77u Your data is retained only for as long as required. Once the period expires, it is securely deleted or anonymized.

Once the defined retention period expires, data is automatically deleted or anonymized in a way that makes future identification impossible.

u77u's users have the following rights regarding their personal data:

• Right of Access: The right to know what data we hold about you and to receive a copy.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain circumstances ("Right to be Forgotten").
• Right to Restrict Processing: The right to request that the use of your data be restricted.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: The right to object to the processing of your data for specific purposes.
• Right to Withdraw Consent: The right to withdraw consent for data processing at any time.

u77u Strictly does not collect information from anyone under the age of 18 and does not provide services to minors.

Age is verified at the time of registration. If we discover that a minor has opened an account using false information, we will immediately:

• The account will be closed immediately.
• All collected data will be permanently deleted.
• A parent or guardian will be notified if necessary.
• Legal action regarding the transaction will be considered.

A note to parents — please monitor your child's online activity and use parental controls to prevent them from accessing gaming sites.

u77u The right to update this privacy policy at any time is reserved. In the event of changes, we will take the following steps:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email or posted on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, concerns, or complaints, please reach out to our Data Protection team:

• Email: [email protected]
• Telegram: @u77u_support
• Response time: typically Within 48 Hours

For general inquiries, visit our FAQ Page For more details, please About Us Visit the page.